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Services
  • Keep the same number for as long as you need and receive every SMS sent to it, from any app.

  • A ready-made US Google Voice number that comes with its Google account.

  • A ready-made Apple ID with everything you need to sign in and recover it.

  • Private proxies by country, for sign-ups and apps that need a local IP address.

  • Codes for games, stores and streaming, delivered to your account once the order is confirmed.

Not sure? A virtual number is one code in 10 minutes. A rented number is yours, for many codes.

How can we help?

30 answers about numbers, refunds, top-ups and your account. Search for a word, or browse by topic.

Virtual numbers

  • How does buying a number work?

    Pick the app and the country, and pay from your balance. The number appears on the order straight away: enter it in the app, ask the app to send the code, and the code shows up on the order page as soon as it arrives.

    Get a number
  • What happens if the SMS never arrives?

    Each number stays active for 10 minutes. If no code arrives, the order closes and the full price goes back to your balance automatically. You do not need to ask for it.

  • Can I cancel a number before the 10 minutes are up?

    Yes. Open the order and choose Cancel now while no code has arrived. The price goes back to your balance.

  • Why does one app have several prices?

    Each price is a different operator. Starred operators usually deliver faster and more reliably; the cheapest one is picked for you by default.

  • Is the number mine to keep?

    A virtual number is meant for one verification. To receive messages for days or months, rent a number instead.

  • My app is not on the list. What now?

    Ask support on Telegram before you buy. They can tell you which option to pick, or whether a number will work for that app at all.

Rented numbers

  • Rent or one-time number: which do I need?

    A one-time number is cheapest for a single sign-up and is refunded if no code arrives. Rent a number when you will log in again, need to recover the account, or want codes from several apps on one number.

  • How long can I rent a number for?

    1 to 12 hours, 1 to 7 days, 1 to 4 weeks or 1 to 12 months. The price for the whole period is shown before you pay.

  • How do I receive an SMS on a rented number?

    Open the order in your account and tap Receive SMS. That opens a 10-minute window, and the message shows up as soon as it arrives. Every received SMS stays in the order’s history.

  • Can one rented number receive codes from different apps?

    Yes. For the whole rental period the number receives SMS from any sender: Telegram, WhatsApp, Google, banks and more.

Payments and balance

  • How do I add money to my balance?

    Open Add funds in your account and pick a method. Crypto through Cryptomus, Visa or Mastercard, and Payeer are credited automatically. PayPal takes about 10 minutes, and a direct crypto transfer is checked by our team before it is credited.

    Add funds
  • Is there a minimum top-up?

    Yes, 1 US dollar. PayPal top-ups must be whole dollars.

  • Do larger top-ups get a bonus?

    When a bonus is running, the add-funds screen shows it for each method and amount, and the bonus is added to your balance together with the top-up.

  • How does paying with PayPal work?

    Enter the PayPal email you will pay from, send the amount from that PayPal account, then tell us you have paid. We match the payment to your top-up, which usually takes about 10 minutes and can take longer when PayPal is slow to list it.

  • I sent crypto but my balance has not changed.

    Through Cryptomus, the balance updates by itself once the network confirms the transfer. A direct transfer is credited after our team checks the transaction ID you submitted. If it takes unusually long, open a ticket with the payment number.

  • What happens to a top-up I started but did not pay?

    It is closed as unpaid after about an hour. Nothing is charged; start a new top-up when you are ready.

Account and security

  • How do I sign in?

    With your email, using a password or a one-time code we email you, or with Google or Telegram. New emails get an account created on the spot.

    Sign in
  • How do I protect my balance?

    Turn on two-step sign-in in your profile: after your password, signing in also needs a code from an app like Google Authenticator. The profile also lists the devices signed in to your account, and you can sign them all out.

  • How do I delete my account?

    In your profile, under Delete account. It closes the account and signs you out everywhere, and any balance left on it is lost. Accounts without an email or a password are deleted through a support ticket.

Other products

  • What do I get with a Google Voice account?

    A Google account with a working US Google Voice number, plus its login email, password and recovery details. You pick the state for the area code.

    Google Voice
  • What comes with an Apple ID?

    Its login email and password, plus the date of birth and the answers to the three security questions set on the account. You can buy up to 10 in one order.

    Apple ID
  • Which proxy type should I pick?

    IPv4 is the safe choice: the address is yours alone and works everywhere. Shared IPv4 costs less because a few customers use the same address. IPv6 is the cheapest, but only works with sites that support IPv6. MTProxy is only for Telegram.

    Proxies
  • How do I get a gift card code?

    After you pay, the order shows in your account as pending. Once it is confirmed, the code appears on the order and we email it to you.

    Gift cards
  • Where do I find login details and codes later?

    Everything you bought stays on its order in your account, so you can copy it again at any time.

    Your orders

API

  • Can I buy numbers from my own software?

    Yes. Create an API key in your profile and follow the API docs. Purchases through the API are paid from the same balance as the site.

More questions

  • Can I have multiple virtual numbers?

    Yes, many virtual number service providers allow you to have multiple virtual numbers. This is particularly useful for businesses that want to establish a presence in multiple locations or offer specialized numbers for different purposes.

  • Do I need a physical SIM card for a virtual number?

    No, virtual numbers do not require a physical SIM card. They operate through the service provider's infrastructure and can be used with devices that support call forwarding or routing.

  • Can virtual numbers be used for business purposes?

    Yes, virtual numbers are commonly used by businesses for various purposes, such as customer support lines, marketing campaigns, and establishing local presence in different areas. They offer flexibility and professional features that can enhance communication and customer experience.

  • How does a virtual number work?

    When someone calls a virtual number, the call is routed through a service provider's infrastructure, which then forwards the call to a designated destination number or device, such as a mobile phone or VoIP service. This allows users to receive calls on different devices without revealing their personal or business phone numbers.

  • Are virtual numbers free?

    The cost of virtual numbers varies depending on the provider, the type of number, and the features included. Some virtual number services offer free options with limited functionality, while others have paid plans with more advanced features.

Still stuck? Ask a person.

Support answers around the clock. For an order or a payment, a ticket is fastest: support sees the order with it.

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